Frequently Asked Questions
Mack & Maq Industries offers a comprehensive range of water purifiers including models that use UV (Ultraviolet), UF (Ultrafiltration), UV+OZONE, and RO (Reverse Osmosis) technologies. We provide solutions suitable for residential, commercial, industrial, and institutional needs like schools, colleges, and hospitals.
The lifespan of filters depends on your local water quality, usage, and the specific model of your purifier. As a general guideline, pre-filters may need replacement every 3-6 months, while main purification filters typically last 6-12 months. We highly recommend scheduling regular maintenance checks with our service team to ensure optimal performance and water purity.
Yes, absolutely! Mack & Maq Industries offers professional installation services for all our water dispensers and purifiers. Furthermore, we provide reliable and prompt maintenance, repair, and filter replacement services across Kerala to ensure your unit always functions at its best. You can book a service through our website or by calling us.
Mack & Maq Industries stands out due to our commitment to cutting-edge purification technologies, use of high-quality stainless steel and food-grade storage, a decade of trusted expertise in the industry, and unparalleled service excellence throughout Kerala. Our products are designed for durability, efficiency, and to deliver the purest water experience.
Booking a service or getting support is easy. You can use the "Book a Service" button prominently displayed on our homepage, call our dedicated support line at +91 96569 69699, or send us an email at " info@mackindia.com ". Please include your invoice number or a detailed description of the issue for quicker assistance.
Yes, energy efficiency is a key design principle for many of our Mack water purifiers. We integrate technologies that minimize power consumption, helping you reduce your electricity bills while also contributing positively to environmental sustainability.